The Ultimate Wellbbeing ("we", "our", "us") respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have. By using our website you consent to the practices described here.
1. Information we collect
When you interact with us — through forms, registrations, coaching enquiries or bookings — we may collect:
- Identity data: full name and age group.
- Contact data: email address and phone number.
- Personal context: occupation or role, and information you voluntarily share about your relationships or aspirations.
- Technical data: IP address, browser type, device information, and pages visited.
- Communications: messages you send us through forms, email or WhatsApp.
2. Why we collect it
- To respond to your enquiries and provide the services you request.
- To personalise your experience with our coaching content.
- To send you updates, resources and information (only if you have opted in).
- To keep our website safe, secure and functioning correctly.
- To comply with our legal and regulatory obligations.
3. How your data is stored
Your information is stored on secure, industry-standard cloud infrastructure with encryption in transit (TLS) and at rest. Access to personal data is restricted to authorised team members bound by confidentiality.
4. We never sell your data
We do not sell, rent or trade your personal information to anyone. Ever.
5. Third-party services we use
We rely on a small number of trusted service providers to run our services:
- Supabase — secure database and authentication.
- Cal.com — scheduling of discovery calls and consultations.
- Email delivery providers — to send you the communications you have requested.
These providers only receive the information they need to perform their function and are bound by their own privacy commitments.
6. Cookies
We use minimal cookies to keep the website working and to understand aggregate usage. Please see our Cookie Policy for details.
7. Your rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Withdraw consent for marketing communications at any time.
- Request a copy of your data in a portable format.
To exercise any of these rights, please email us at connect@swatigirii.com.
8. Data retention
We retain personal information for as long as it is needed to provide our services and for reasonable legal or accounting requirements. When it is no longer needed, we delete or anonymise it.
9. Children's privacy
Our services are intended for adults aged 18 and above. We do not knowingly collect data from anyone under 18.
10. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The "Last updated" date at the top of this page will always reflect the most recent version.
11. Contact us
For any privacy-related questions or requests, please write to us at connect@swatigirii.com.